Preface
1. Social responsibility means that while creating profits, pursuing development, and safeguarding the interests of Jiaodong, the company assumes responsibility for employees, consumers, the environment and society. As a leading enterprise in the domestic valve industry, Shuangda Valve Group Co., Ltd. has the courage to assume social responsibility. While the company is developing, it continuously improves the corporate governance structure, conducts in-depth energy conservation and emission reduction work, actively participates in social welfare undertakings, and promotes the overall Natural and coordinated development.
2. This report as a whole covers the company's social responsibility performance in 2018. Based on the long-term and continuous performance of social responsibilities, the content of this report includes but is not limited to 2018. It is hoped that this report can become a bridge for communication and circulation between the public and all sectors of society, and a window for investors, consumers, suppliers, customers and creditors to understand and recognize the public. At the same time, all sectors of the society are welcome to supervise the company and provide more valuable opinions for the company's sustainable development, so that the company can make better progress and development, and can better return to the society.
3. This report is prepared in accordance with (Company Law) and other relevant laws, regulations and normative documents, combined with the company's actual situation in fulfilling social responsibilities, and is a summary of the work related to social responsibilities of Gongtong in 2018.
Chapter One Company Overview
Shuangda Valve Co., Ltd. has gathered in the manufacturing industry and is known as the "Hometown of Pumps and Valves in China" in Suibei, Wenzhou. It is a large-scale professional reading door manufacturing enterprise integrating design and development, manufacturing and installation, sales and service.
Shuangda Yuemen Co., Ltd. has specialized in the door reading industry for more than 20 years. It is a high-tech and innovative enterprise integrating product design, R&D, manufacturing, sales and service, and a key backbone enterprise in the valve industry. The company was established in 2000 with a registered capital of 125.8 million yuan. It covers an area of 15.1 mu, with a construction area of 147.76 million m2. There are 76 employees, 15 engineering and technical personnel, including 8 senior engineers. It is a member of the state power company's spare parts supply network, a designated production unit of China National Chemical Equipment Corporation, a member of China Petrochemical Resources Market, a member of China's national oil and gas supplier network, a member of China City Gas Association, and a product recommended by China Engineering Construction Association Certificate, recommended product certificate of Water Supply and Drainage Equipment Branch of China Construction Metal Structure Association.
The company attaches great importance to product quality management and technological innovation, and has passed the American API/6D and European CE market access certificates, the national special equipment safety registration certification, and the IS09001 quality management system, IS014001 environmental protection system and OHSAS18001 occupational health and safety system certifications. . The company currently has 23 utility model patents. From 2015 to 2018, the company's products were inspected by the Provincial Quality and Technical Supervision Bureau and the Zhejiang Pump Valve Product Quality Inspection Center verified that they were all qualified.
The company's sales network covers Jiangsu, Shandong, Fujian, Xinjiang, Guangdong, Inner Mongolia and other major provinces and cities, and is exported to Europe, America, the Middle East, Turkey, Brazil and other countries.
The trademark "SDV" was approved for registration in November 2008. The trademark applied for is applied to the company's metal valves (non-machine parts), metal pipe fittings and other products. It is a famous brand product in Zhejiang Province and enjoys a high reputation in the industry. Many honors such as “Top 30 Pump and Valve Enterprises” and “Top 100 Enterprises in China Pump and Valve Industry”.
As an important intellectual property, trademark is an important weapon for enterprises to participate in market competition. Compete with product brands. The final value of all investment in products and goodwill of the enterprise must be concentrated in the intangible asset of the trademark. The company has always attached great importance to the promotion and publicity of the brand and trademark. Since 2007, the trademark has been widely advertised in outdoor, TV and radio stations, online media, products, sample books, manuals, picture albums, envelopes, and business cards. From 2016 to 2018, the company invested 2.78 million, 2.69 million, and 3.2 million in advertising and publicity expenses, respectively. The company attaches great importance to the management of trademarks. Since the establishment of the company, several words and graphics related to the company name and industry have been registered for trademark protection. At the same time, the trademark management system has been improved and a trademark management team has been established to manage the company’s trademarks. , All trademark use must be approved and filed by the trademark management team. In order to better protect the company's trademarks, the company leaders also cooperate with the county and city industrial and commercial bureaus to protect our company's trademark rights and carry out anti-counterfeiting activities. In order to increase the visibility of our company’s trademark, the company is still in many places across the country, using a variety of methods, through a variety of means, to promote our company’s trademark products and corporate brands to product users in various industries, such as in counties, cities, and provinces. Propaganda carried out by high-level TV stations, included in a variety of valve industry magazines, used the Internet for propaganda, participated in the ranking bidding of related terms, and so on.
Chapter II Protection of the Rights and Interests of Shareholders and Creditors
1. Shareholders are the foundation for the survival of an enterprise. The recognition and support of shareholders is the driving force for the sound development of the company. It is the company that protects the rights and interests of shareholders and treats all shareholders fairly.
Obligations and responsibilities.
During the reporting period, the company strictly followed the relevant provisions of the "Company Law" and other laws, regulations and systems, through corporate governance self-inspection activities, rectified internal control deficiencies, and revised the "Articles of Association", "General Manager Working Rules", and "General Meeting of Shareholders". rule". Continuous control and improvement of corporate governance, integrity and standardization of company operations, established and improved internal management and control systems, and effectively improved the company’s governance level.
2. Honors of the company in 2018
① Zhejiang Province science and technology small and medium-sized enterprises;
② Famous-brand products in Zhejiang Province
③ Wenzhou Patent Demonstration Enterprise
④ Wenzhou technology (innovative) enterprises
⑤ The bank credit rating is AAA;
⑥ Star enterprises;
⑦、Safety production standardization enterprise
⑧, Harmonious labor relations enterprises
⑨, the top 30 in the town of pumps and valves
⑩, Yongjia County Harmonious and Vigorous Enterprise Certificate
⑪ Excellent publicity brand in Zhejiang
⑫Member unit of Valve Branch of China General Machinery Industry Association
Chapter III Protection of the Rights and Interests of Company Employees
Employees are the company's most important resource and wealth. The relationship between the company and its employees is not just the relationship between employment and being hired, but an interdependent and harmoniously developed cooperative relationship. The company establishes and improves labor union organizations to promote the company's healthy and harmonious development.
1. Build a harmonious labor relationship, guarantee and safeguard the basic rights of employees The company strictly abides by the "Labor Law", "Labor Contract Law", and "Labor Contract Law Implementation Regulations"
”And other laws and regulations, the company signs labor contracts with all employees in accordance with the principles of equality, voluntariness, and consensus to protect the legitimate rights and interests of employees. The labor contract signing rate reaches 100%. The company has no labor disputes caused by labor relations throughout the year.
2. Salary and welfare The salary and welfare policies of the company are in line with relevant national laws and regulations, and monthly salaries are paid in full and in time. Employee remuneration policy comprehensively considers external competition
The company’s overall remuneration level is determined by factors such as corporate efficiency and social consumption levels, and the company’s overall remuneration level is increased annually. The company pays social insurance for employees (endowment insurance, medical insurance, maternity insurance, work-related injury insurance, unemployment insurance), and implements paid vacations, physical examinations and other benefits.
3. Training and development The company has established a complete training system, according to the requirements of the company’s development of the required capacity reserve, the gap in the existing abilities of employees and the employees’ personal careers
On the basis of development, a talent echelon development plan was formulated according to the principle of stratification and classification, and was implemented in the reporting period according to the plan. At the same time, the company strives to develop an internal faculty, combined with external intelligence, implements diversified training methods, systematic training courses, and strives to promote the evaluation and improvement of training effects. Through systematic training, employees can improve their knowledge, skills, working methods and concepts.
4. The employee care company built a comfortable employee activity center, installed air conditioners and water heaters for all employee dormitories, and allowed employees to live in a well-equipped employee pool.
Sports dormitory, high-standard expert building. In terms of cultural life, the company’s employees’ living quarters have established cultural activity rooms, installed broadband, and employees have wired Internet access. The company distributes relevant benefits every year during the Dragon Boat Festival, Mid-Autumn Festival, and Spring Festival. The company organizes the annual Spring Festival Gala Dinner and organizes employees to participate in various activities and competitions, such as table tennis competitions, tug-of-war competitions, workshop skill competitions, etc., to enrich employees' holiday lives.
5. Care about the work and life of employees. Senior leaders listen to the voices of employees in a timely manner, understand the effects of employee support and safeguard measures, and further solve the problem of employees’ work and health.
In order to solve the practical problems and difficulties in life, an employee care fund was established to subsidize some employees with difficulties or illnesses every year. For the complaints of named employees, the company has opened the general manager's hotline and mailbox to ensure that the channels for employees' complaints are unblocked. Regardless of suggestions or opinions, the office has provided detailed feedback on the information provided by employees at all levels to let employees know that the company pays attention to employees' ideas, the company values employees' ideas, and rewards employees for reasonable suggestions to the company. Solving the problem of enrolling the children of migrant workers, who account for 80% of the total number of employees, is related to the stability of the workforce. Through the government department’s exclusion of migrant workers’ children from going to school, the worries about children’s enrollment in the nearest school have been resolved.
6. Implementation and improvement of safety and environmental management
①Strengthen the production safety responsibility system. Work management must be safe, sign responsibility letters at all levels, and all departments and workshops start with improving safety awareness, strengthening concept propaganda, and implementing various rules and regulations to systematically establish and maintain safety production management system. At the beginning of the year, the company held a New Year mobilization meeting and held a comprehensive safety management responsibility certificate signing ceremony. The general manager of the company signed the "Safety Production Responsibility Letter" with the heads of various departments and workshops, which refined and quantified the safety goals and implemented them in each workshop. , And then implemented by the workshop to every employee.
②Safety publicity and training and education The company conducts safety publicity and education by inviting expert training, watching safety education videos, and splitting training based on job safety characteristics. Adhere to the three-level safety education for new employees, and conduct safety education for management personnel, team leaders, and technical personnel. Make full use of safety conferences, middle-level cadre meetings, and all-staff meetings to deploy, publicize, and communicate safety work. The special publicity windows and blackboard newspapers of the Safety Office regard safety as the key publicity content, so that all employees are aware of "people-oriented, caring for life". The concept of safe work proposes a change in safety awareness from "protecting others from harm" to "protecting others from harm". The company conducts safety education and training for all employees, regularly publicizes safety laws and regulations, and analyzes cases of safety accidents; workshops conduct education on production characteristics, and teams and groups conduct targeted education on production safety issues. For safety accidents that have occurred, analyze the causes of emergency accidents, formulate preventive measures, conduct on-site inspections of the same type of safety risks, and carry out safety education for all employees. At the same time, various themed "Safety Month" activities are held every year to strengthen education and solidify the management system in view of the main safety hazards exposed during the production process.
Chapter IV Protection of the Rights and Interests of Suppliers, Customers and Consumers
The company adheres to the principles of honest operation, mutual benefit, and common development, and focuses on protecting the legitimate rights and interests of various market entities. Insist on quality from the source and achieve sustainable development. The company adheres to the concept of "win-win for everyone" and "bundles" its suppliers and partners. At the same time, it also dispatches professionals to provide on-site guidance and improvement for suppliers and partners to achieve a win-win situation.
1. Establish a strategic partnership with suppliers
① Supply rational cooperation company classifies suppliers into three categories: commercial, priority, and strategic partner based on annual purchases and materials, and follows the principle of equal emphasis on quality, cost, delivery and service.
The company attaches great importance to the hidden cost management of supply (the hidden costs of procurement cycle, inventory, transportation, etc.). The company incorporates suppliers into the timely delivery system to minimize inventory and reduce the company's total cost.
②Supplier appraisal The company adjusts the content of the list of qualified suppliers based on the comprehensive appraisal results of suppliers every year. When the company signs annual supply agreements with priority suppliers and strategic partner suppliers, it also signs quality technical agreements as attachments to standardize and evaluate suppliers' quality management capabilities.
2. Focus on customer needs Providing customers with reliable quality products and solutions is one of the important social responsibilities of an enterprise. The company has made innovations and breakthroughs in product quality management and new product research and development.
① Establish a product quality tracking system. The products produced by the company implement a strict inspection system. The next process must inspect the previous process, and the quality inspector must conduct a strict comprehensive inspection system.
②Establishing a quality improvement team The company organizes the establishment of a quality improvement working group. When the market reports quality problems or accidents, the working group will work with the technical department, supply department and production department to coordinate the problem solving and implement the supervision of the implementation of improvement measures.
3. After-sales service complaint management
The company has set up a complaint service hotline 0577-67372210. After-sales service department collects service and quality complaint information every month, and timely feedbacks major or repeated quality problems to the technical, quality, and production departments, analyzes and summarizes quarterly to form a quarterly report, and the technical department , Quality management
Departments, Production Departments and other departments conduct cause analysis, propose improvement measures, and communicate them to all departments in the organization in the form of document notifications, which are implemented and improved by each department.
Chapter 5 Environmental Protection and Sustainable Development
The company strengthens the 10 safety production education and publicity for employees, so that employees establish the concept of safety production, and through special training such as induction training, job training, transfer training, etc., enable employees to fully understand how to achieve safe production and maintain a healthy working environment. At the same time, improve the information feedback system and strengthen the supervision mechanism to ensure the effective promotion of the implementation of the environmental and occupational health and safety system.
During the production process, the company takes reasonable protection and protection measures for the personal safety and health of the operators. The company has formulated safety operating procedures, common accidents and troubleshooting methods for each process, and installed safety protection, protective design and other technical control devices on the motors and electrical equipment of mechanical equipment, and added dust and other environmental hazards to equipment The installation of dust collectors and other devices guarantees the production safety of employees.
In order to provide employees with a comfortable working environment, the company has installed computers and air conditioners in each office, installed exhaust systems in the workshops, set up adequate fire-fighting facilities and safety exits, and equipped supply systems.
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